Software Developer

Bangalore, IN
Software Engineering
Entry Level

Software Developer

Bangalore, IN
Software Engineering
Entry Level

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk

Your Role and Responsibilities
The Global Operational Support Systems (OSS) Platform Development organization is focused on the delivery and operation of shared cloud operational services and IT Service Management (ITSM) integration for use by IBM Cloud and non-Cloud service teams. The OSS Platform Development team is composed of highly skilled software developers who have passion for delivering value to IBM through increased operational efficiencies. OSS shared services are an integrated framework which span the Information Technology Infrastructure Library (ITIL) service operations practices of event and incident management, advanced operations such as event correlation and self-healing automation, Slackbot automation, SLA/SLO dashboarding and monitoring, as well as external notification publication. Beyond the integrated framework we are investigating the use of AI as an emerging tool to drive efficacies and speed of ITSM operations and are looking to make a difference, by improving the capabilities of IBM Cloud to respond to external and internal events.

The role is that of a Software Developer. The candidate needs to be proficient in software development with an emphasis on microservices using cloud languages and scripting. The preference for OSS being Go and Python, Node.js and Bash are acceptable. The candidate must be familiar with API design (REST) and implementation. The applicant should have experience with build / open-source tooling (Github, Jenkins, etc.), testing methodologies/practices and automation, and working experience in an Agile and continuous delivery environment. The candidate should have some familiarity with machine learning processes, developing and deploying AI algorithms, evaluating the effectiveness of AI The candidate should be familiar with secure application development practices. It is recommended that the candidate be familiar in UI/UX development and knowledge of React, Angular, or CSS, is a plus. The candidate will be expected to be able to perform problem determination, isolation, and mitigation, in complex systems.

Key Responsibilities

Develop and operate a set of cloud services (UI and backend, microservices and APIs)
Ensure code is automatically built and deployed to staging and production environments.
Develop and train artificial intelligence tools to help automate ITSM processes
Available, as part of a rotation, duty days
Ensure OSS services operate in line with Security and Compliance requirements

This role will work with the larger OSS globally located development teams as well as stakeholders from the Public Cloud Architecture Guild, many Service SRE teams, the Client Success Availability Managers, and Cloud Executive stakeholders.

Required Technical and Professional Expertise

Cloud microservices development, REST APIs, Kubernetes.
Languages: Go (GoLang), Node.js is a plus
Scripting: Python, Bash is a plus
Program AI to utilize large amounts of data
Develop and deploy AI algorithms and evaluate the effectiveness of AI
Build tooling and Continuous Integration and Deployment (CI/CD) principles
Agile development skills and methodologies, familiar with GitHub and Zenhub
Ability to work under ambiguous and dynamic conditions with flexibility
Ability to work in a complex, matrix managed organizational environment

Preferred Technical and Professional Expertise

Jenkins, React JS, Carbon components framework
Automated unit & integration testing
Generative AI, LLM, and Foundation model knowledge
Prompt engineering

Want to know what it’s like to be an IBMer?

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate – they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Other Relevant Job Details

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Key Job Details

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