Introduction
As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment.  The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!

Your Role and Responsibilities

• Provides development and maintenance related support for ServiceNow tool implementation and customization.
• Expected to have knowledge and/or experience in business and technical skills related to specific module/s of ServiceNow and various scripting languages (e.g. JavaScript), plus knowledge in Service Now low code/no code called the NOW platform.
• Designs and develops customized reports while applying code level changes in ServiceNow environment in order to develop tailored views.
• Able to implementing different ServiceNow modules and customize as needed.

Required Technical and Professional Expertise

• Must Have skills More than 5 yrs supporting implementation, administration, configuration, and development of ServiceNow at least 3 yrs of experience in CSM.
• Good communication skills and ability to work as part of a team.
• Proficiency in scripting including JavaScript, CSS, HTML, Angular and experience in REST API integration is a must.
• Solid understanding creating Business Rules, ACLs, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, etc.
• ServiceNow Service Portal Implementation and Customization; with ServiceNow CSM module, including portal customization, and knowledge management.
• Flow Designer including creating flows for integrations.

Preferred Technical and Professional Expertise

• Must Have skills More than 5 yrs supporting implementation, administration, configuration, and development of ServiceNow at least 3 yrs of experience in CSM.
• Good communication skills and ability to work as part of a team.
• Proficiency in scripting including JavaScript, CSS, HTML, Angular and experience in REST API integration is a must.
• Solid understanding creating Business Rules, ACLs, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, etc.
• ServiceNow Service Portal Implementation and Customization; with ServiceNow CSM module, including portal customization, and knowledge management.
• Flow Designer including creating flows for integrations.