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Director Salesforce GTM, Commerce Cloud (West) - Bluewolf

  • Country:US
  • State:CA
  • City:SAN FRANCISCO
  • Category:Sales
  • Required Education:Bachelor's Degree
  • Position Type:Professional
  • Employment Type:Full-Time
  • Contract Type:Regular
  • Req ID:124103BR
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Job Description

The Director Salesforce GTMm, Commerce Cloud enables organizations to deliver exceptional shopper personalization and end-to-end frictionless commerce.

This role is strategic, client-facing leadership with Bluewolf’s global Commerce Go-to-Market strategy and delivery team. The person in this role is responsible for managing all SME’s in the practice internally while maintaining client relationships externally. He or she will drive though leadership, quality, and innovation across every Commerce team at Bluewolf.

Responsibilities:

  • Global responsibility for Commerce practice in the following ways:
  1. Pre-sales support through offerings, Commerce PoV and Sales Assets
  2. Delivery enablement
  3. Channel development
  4. Marketing
  • Build, develop, mentor and manage a high-performing team with a strong focus on customer engagement in a thriving, growing industry
  • Maintain regular contact with customer leaders and sponsors to ensure quality of services and increasing delivery of business value
  • Collaborate with sales to drive ongoing development of new clients
  • Work with customers in ongoing partnerships to develop and articulate business-outcome roadmaps that result in ongoing improvement roadmaps
  • Drive quality and innovation across Bluewolf’s global marketing automation practice
  • Work internally with teams and externally with clients to develop and maintain a backlog of work to support long-term partnerships and renewals of annual service agreements
  • Monitor and manage to key performance indicators for delivery, revenue and margin
  • Monitor staff utilization and maintain acceptable levels


Required Technical and Professional Expertise

  • Holds a Bachelor’s degree in area(s) related to business and/or technology
  • Proven background with leading Commerce platforms: Demandware, SAP Hybris, IBM Websphere, Oracle, Sitecore
  • Engagement/Delivery manager background in core commerce platform
  • Strong entrepreneurial spirit and instinct for cohesive and transparent communications with key internal and external stakeholders
  • Effective negotiation skills
  • Ability to commit to up to 50% travel


Preferred Tech and Prof Experience

Salesforce Certification

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Preferred Education: None Commissionable: No
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