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Senior Business Analyst

  • Country:US
  • State:MULTIPLE
  • City:MULTIPLE CITIES
  • Category:Technical Specialist
  • Required Education:Bachelor's Degree
  • Position Type:Professional
  • Employment Type:Full-Time
  • Contract Type:Regular
  • Req ID:132315BR
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Job Description
Job Location: This role can be located out of one of these 3 IBM office Locations-Research Triangle Park, NC / New York City, NY / Cambridge, MA

IBM is seeking a Sr. Business Analyst to join the Gaia SaaS Acceleration Team. Our Gaia implementation of Apttus is Salesforce.com cloud based quote-to-cash stack of products, including CPQ (configure/price/quote), CLM (contract lifecycle management), billing, revenue and rebate management, along with other related solutions.

This individual works closely with sales organizations/geos who wish to board Gaia to lead the review/analysis of business systems, business models, business requirements, and user needs. He/she is able to formulate and implement systems / solutions that parallel overall business strategies that will foster growth and continuity. The individual is responsible for managing both relationships with customers (sales leaders/boarding organizations) and the migration of sellers onto the Gaia platform. The individual is able to lead projects from Discovery to Implementation.

Responsibilities:
• Works with Salesforce.com technical resources and other squads to execute the boarding of sales organizations/geos
• Works effectively individually, with team members, and customer team members toward customer satisfaction and success.
• Takes direction from product owner's team and immediate supervisor, but takes initiative and shows leadership when appropriate.
• Is able to exercise independent judgment on client needs.
• Demonstrates the ability to perform business analysis duties as directed and turn them into key requirements for squad members.
• Is able to effectively facilitate meetings and demonstrate brainstorming/consensus building skills



Required Technical and Professional Expertise

2-5+ years of work experience demonstrating the following:
  • Turning business requirements into functional specifications and/or working deliverables
  • Understanding how to work and support a sales organization with Salesforce.com or similar CRM
  • Excellent oral and written communication skills
  • Ability to discuss the benefits of a Software as a Service Model
  • Knowledge around agile methodology
  • Team player with strong interpersonal skills and ability to take a leadership role when necessary
  • Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies



Preferred Tech and Prof Experience

  • Salesforce certifications preferred


EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Preferred Education: None Commissionable: No
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