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IT Infrastructure Specialist

  • Country:US
  • State:NC
  • City:RESEARCH TRIANGLE PARK
  • Category:Technical Specialist
  • Required Education:Bachelor's Degree
  • Position Type:Professional
  • Employment Type:Full-Time
  • Contract Type:Regular
  • Req ID:132434BR
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Job Description
IT Specialists in this job role will have expertise in developing, managing and operation of IT hardware, servers, networks, software, communications, and/or application solutions, and the resources required to plan for, develop, deliver, and support properly engineered IT services and products to meet the needs of a business. The scope of this job role includes preparation for new or changed services, management of the change process, and maintenance of regulatory, legal, security and professional standards, management of performance of systems and services in relation to their contribution to business performance, and management of bought-in services including, for example, public network, virtual private network, and outsourced services. Typical examples of the deliverables are service-level reporting, risk, and contingency planning. IT Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment. The employee guides functional objectives or technologies.

Skills:
Environment: Professional knowledge related to incumbent's function/business unit and its processes.
Communication/Negotiation: Work in Agile teams, Advise other professionals. Effectively utilize group dynamics. Negotiate to define approaches and goals.
Problem Solving: Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes. Creativity and judgment applied to developmental work on different projects within the business environment.

Contribution/Leadership:
Provides ongoing technical /operational guidance to lead professional Agile squads, conducts special projects, or manages department(s) (national or international). Understand department/ functional mission and vision. Defines and decides objectives within specified business concept or project and may have responsibility for tools and assigned resources. Utilizes expertise to directly influence people outside department or function. Sometimes no precedent exists.

Impact on Business/Scope:
Accountable for department results and for activities and/or projects involving multi-functional teams. Regularly participates in overall functional program planning. Activities are subject to business measurements, impact customer satisfaction, and impact project costs or expenses.

Required Technical and Professional Expertise

  • Project Management Skills
  • Strong problem solving skills
  • Ability to translate requirements into solutions
  • Knowledge of Technical Applications
  • Networking Skills
  • Ability to build good relationships with clients and colleagues
  • Agile Skills


Preferred Tech and Prof Experience

  • na


EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Preferred Education: None Commissionable: No
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