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Watson Health – User Experience Designer

  • Country:US
  • State:TX
  • City:AUSTIN
  • Category:Design & Offering Management
  • Required Education:None
  • Position Type:Professional
  • Employment Type:Full-Time
  • Contract Type:Regular
  • Req ID:135479BR
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Job Description
Ready to have meaningful impact to the way people do their work in an industry that is critical to keeping people healthy? IBM Watson Health uses Cognitive Computing to tackle some of health care most challenging problems - like revolutionizing how doctors research cancer or identifying new drugs to treat diseases. We have an exciting opportunity for a User Experience Designer. Join the Watson Health Design team’s mission to build revolutionary health care products.


Position: UX Designer
Product Area: Watson Health Life Sciences
Location: Austin, TX or Cambridge, MA (Boston)


Our environment is ever changing and requires a candidate who is flexible, thrives in ambiguity, and can effectively collaborate across cross-functional groups and locations. We’re looking for User Experience Designers responsible for defining the user experience of a large and complex product.

Although User Experience will be your primary role, we’re looking for candidates with secondary skill in visual/or/ development, or design research.

Responsibilities include:
  • Creating the assets necessary to effectively communicate information architecture, interaction and design ideas to the larger team (wireframes, clickable prototypes, detailed annotations, etc.)
  • Deliver, review and critique the designs of a multi-skilled design team to ensure effective and rich designs (great interaction, supreme visual styling, consistent and appropriate use of voice and tone, etc)
  • Work with designers, researchers, product managers, business analyst and developers to understand and communicate user’s needs and behaviors to inform and shape product strategy/roadmap and create design deliverables for each release/sprint.
  • Build a cross-functional team culture of transparent collaboration that results in clearly and quickly deliver ideas for feedback and iteration.
  • Participate in lean UX activities (in person and remote) in an Agile environment such as user/design research, interviews and workshops
  • Participating in user research activities such as usability testing and design validation; and synthesizing real user feedback back into your designs

Candidates should:
  • Be able to focus on design detail and ascertain user value and impact as part of their software experience.
  • Be curious, creative, questioning, open to take and provide critique and have a ton of initiative
  • Be able to solve complex design problems for Web interactions or software solutions
  • Be able to negotiate different solutions based on intended outcome
  • Have demonstrated ability to translate basic requirements into complex interaction designs that provide usable, effective and efficient experiences to users
  • Have demonstrated ability to produce and enhance low-fidelity sketches and medium fidelity wireframes to facilitate communication of recommended solutions
  • Have demonstrated ability to tell a meaningful story about the user and great presentation skills
  • Have good written and verbal communication skills, including the ability to articulate alternative approaches

Required Skills:
  • At least 2 years experience solving complex user problems
  • Portfolio and work samples including user-centered design skills including visualizations of complex experiences such as flows, scenarios, personas, etc. (any fidelity), sketches to mid-fidelity interactions (show your process) and clickable prototypes (any fidelity)
  • Understanding of Design principles and their application
  • Experience designing for accessibility
  • Experience working on complex products with multiple user groups
  • Examples of beginning and ending interactions (micro interactions) and/or mobile/responsive design considerations
  • Data analysis and statistical analysis experience
  • At least 2 years of experience in Agile, Scrum and Lean
Preferred Skills:
  • Bachelor’s Degree in User Experience Design, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science or related discipline.
  • Experience working with distributed teams, even better if you have international experience
  • Experience with natural language processing or machine learning technology
  • Familiarity with information architecture principals



Required Technical and Professional Expertise

  • At least 2 years experience solving complex user problems
  • Portfolio and work samples including user-centered design skills including visualizations of complex experiences such as flows, scenarios, personas, etc. (any fidelity), sketches to mid-fidelity interactions (show your process) and clickable prototypes (any fidelity)
  • Understanding of Design principles and their application
  • Experience designing for accessibility
  • Experience working on complex products with multiple user groups
  • Examples of beginning and ending interactions (micro interactions) and/or mobile/responsive design considerations
  • Data analysis and statistical analysis experience
  • At least 2 years of experience in Agile, Scrum and Lean


Preferred Tech and Prof Experience

  • Bachelor’s Degree in User Experience Design, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science or related discipline.
  • Experience working with distributed teams, even better if you have international experience
  • Experience with natural language processing or machine learning technology
  • Familiarity with information architecture principals


EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Preferred Education: Bachelor's Degree Commissionable: No
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