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SAP Energy & Utilities Customer Relations & Billing Associate Partner

  • Country:US
  • State:MULTIPLE
  • City:MULTIPLE CITIES
  • Category:Consultant
  • Required Education:Bachelor's Degree
  • Position Type:Professional
  • Employment Type:Full-Time
  • Contract Type:Regular
  • Req ID:118160BR
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Job Description
As an SAP Energy and Utilities Customer Relations & Billing (CR&B) Associate Partner, you will have an excellent knowledge of SAP CR&B solutions and new innovations in SAP and the Utilities Industry. You will lead the SAP CR&B / Utility Industry sales discussions with clients to clearly demonstrate the business benefits of SAP CR&B, crafting and supporting the SAP CR&B implementation process. You will be aware of the SAP CR&B roadmap differences between releases and new innovations that are brought in in each of the SAP CR&B releases, and should be familiar with new cloud offerings (e.g., SAP Hybris) from SAP. In this role, you will be knowledgeable of required SAP product module/suite business processes, navigation mechanics, and configuration requirements and integration with other modules and SAP's Business Intelligence platforms. This role will require excellent oral and written communication skills.

Proficiency in developing channel and client relationships, identifying and closing new business, developing thought leadership with content as well as a visionary outlook in SAP are required. This is a hands on sales & delivery role in a complex environment. Responsibilities include providing advice and counsel to clients, oversight and accountability for delivery success, and client satisfaction.

In this role, you will:
  • Lead the SAP CR&B sales focused plan for Communications Sector – Energy and Utility clients;
  • Attain sales oriented targets and execute these targets during early stages of sold work;
  • Lead SAP CR&B sales pursuits at new logo Communications Sector E&U clients and expand penetration at existing accounts;
  • Support the identification, development, and closure of SAP CR&B sales efforts in support of an identified sales target;
  • Provide industry guidance, strategies, and SAP CR&B best practices;
  • Maintain industry references, approaches, IBM contacts and competitive analysis, in support of both general industry solutions and specific solutions;
  • Build and lead internal communities of IBM industry practitioners;
  • Lead or contribute to the creation of IBM positions and strong POVs on specific SAP CR&B industry topics;
  • Define, develop and use repeatable non-traditional consulting industry solutions; and,
  • Transfer knowledge to local IBM teams through training and side-by-side engagement work.

*Required Professional and Technical Expertise

Preferred candidates will have:
  • Strong client network and strong team network, extensive current SAP sales and delivery experience;
  • Deep understanding and experience with the SAP CR&B (SAP’s Utilities Industry Solution for Customer Relations and Billing);
  • Deep understanding of Customer Service Processes in the Utilities Industry;
  • Proven track record of sales and delivery for SAP Energy & Utilities projects for more than 5 years, preferably 10 years
  • Project Management experience on large scale SAP implementations
  • Business development and Professional Services sales experience with SAP Utilities

IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences via Cognitive data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.

IBM is a leader in this global transformation, and there is no better place to launch or further your career. World-class learning opportunities, mentoring and a flexible work environment
you will find a wealth of opportunities within IBM to create the career you’ve always imagined.


Bottom line? We outthink ordinary. Discover what you can do at IBM.



SAPGBS17

Required Technical and Professional Expertise

At least 5 years experience in:
  • Sales and delivery of SAP Utilities Projects
  • Project Management experience on large scale SAP implementations
  • Business development and Professional Services sales experience with SAP Utilities


Preferred Tech and Prof Experience

At least 10 years experience in:
  • Sales and delivery of SAP Utilities Projects
  • Project Management experience on large scale SAP implementations
  • Business development and Professional Services sales experience with SAP Utilities


EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Preferred Education: Master's Degree Commissionable: No
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