Offboarding Process Excellence & Compliance Lead – MEA

  • Enterprise Operations
  • Professional

Offboarding Process Excellence & Compliance Lead – MEA

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

A sneak peek into this role:

The Offboarding Process Excellence & Compliance Lead plays a critical role within the Offboarding mission, ensuring a smooth, compliant, and consistent offboarding process across the region. This role combines being a trusted advisor to various stakeholders and influence mission-critical process improvements. The position will require an understanding of local laws as it applies to separating employees, with a focus on maintaining strong controls and compliance standards working with the local ER/LR & Legal teams.

Key Responsibilities include:

  • Accountable for the design and continuous improvement of the MEA offboarding process. This includes driving initiatives to identify gaps, recommend improvements to mitigate risks, streamline and automate offboarding procedures, ensuring compliance to local laws while maintaining a positive employee experience.
  • Drive regional legal & ER/LR compliance posture by ensuring regional compliance with local laws and statutory requirements, data protection regulations, and other relevant policies during the offboarding process while aligning to the global policies of this mission.
  • Be an advisor to the global leadership on the local laws and regulatory requirements and help align it with the global policies. Provide meaningful feedback to leadership on trends and areas for improvement by utilizing data analytics tools to generate insights that can be used to enhance offboarding processes.
  • Ensure regular reporting and management reviews to maintain accountability and transparency in the offboarding process.
  • Build and maintain strong relationships with key stakeholders across departments such as HR, Legal, Finance, IT, and Operations to facilitate collaboration on offboarding processes. Collaborate with HR teams, ER/LR, legal counsel, and other upstream and downstream processes to ensure that all aspects of offboarding are executed accurately and in a timely manner. Act as the point of contact for cross-functional teams on offboarding-related inquiries, ensuring that processes are aligned with broader business objectives and compliance standards. Partner with global leadership to drive consistency in offboarding processes across the organization while allowing for necessary regional adaptations.
  • Lead efforts to standardize offboarding procedures across the region, ensuring consistency and adherence to best practices while addressing regional-specific challenges. Continuously assess and enhance offboarding processes, ensuring they align with Global Offboarding policies and regional regulatory requirements.
  • Manage high-risk and complex offboarding cases, such as senior leadership exits, legal disputes, and terminations involving regulatory considerations by working in close collaboration with ER/LR, legal teams and HRP teams to ensure that offboarding in complex cases is handled in accordance with the law and internal policies, while mitigating potential risks to the organization.


Required Technical and Professional Expertise

What you will bring to the team:

  • Demonstrable expertise in managing and resolving complex problems, particularly those involving multiple stakeholders across different countries (EMEA region preferable).
  • Experience in delivering regional process excellence projects
  • Excellent communication, strong decision-making and analytical skills, with the ability to assess local nuances, determine risk, and recommend strategic solutions.
  • Experience in utilizing data analytics tools to generate actionable insights to develop and deliver comprehensive recommendations to exec leadership in different HR operational areas covering process compliance, simplification and governance.


Preferred Technical and Professional Expertise

In return we provide you with:

  • Dynamic, diverse, inclusive, and supporting environment
  • Professional, skill – growth opportunities, reskilling possibility
  • Access to worldwide leading technologies
  • Agile office area
  • Hybrid working model
  • Competitive compensation and benefit package including healthcare
  • Access to a wide range of learning opportunities
  • Carrier progression opportunities

And don’t worry if you don’t tick every single box in the requirements. We’re always looking to hire for potential and the right mindset – so we’d still love to hear back from you.

Our awards why you might be a proud IBMer:

  • Randstad: Most Attractive SSC Employer in 2020
  • Family Friendly Workplace Award (2018, 2019, 2020)
  • Responsible Employer recognition (2018-2021)
  • Most Attractive Employer (3rd) (2020)
  • Disability-Friendly Workplace Recognition (2010-2020)
  • Disability-Friendly Workplace Best Employee & Role Model Employee Award (2021)
  • Stevie Awards for our Teams & Professionals (2018, 2019, 2021)
  • Hungarian Outsourcing Association CSR Award (2021)

Do you know someone, who will be good for this position? Share with them.

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About Business Unit

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world’s most complex problems, help our clients achieve success and build collaborative work environments for IBMers.


Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?


About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.


Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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