Site Reliability Engineering Intern

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New York

Dallas
Security
Internship

Site Reliability Engineering Intern

Introduction
IBM Technology Zone is the one stop shop for IBMers and business partners to build, show, and share solutions built on IBM technologies to facilitate opportunity progression and customer adoption.

The SRE Intern will learn how to maintain in the reliability and performance of our systems, working to ensure the highest levels of uptime and reliability.

This role will involve learning and applying SRE practices, mentee of senior engineers, and collaborating with various teams to implement best practices in site reliability.

Your Role and Responsibilities

Implement SRE best practices, including incident management, post-mortem analysis, and capacity planning
Collaborate in building and maintaining TechZone automation that deploys and provisions environments at scale
Ensure the reliability, availability, and performance of our applications and infrastructure through proactive monitoring, incident response, and optimization
Help drive automation efforts to reduce manual intervention, enhance deployment processes, and improve overall system efficiency
take part in team practices to foster a culture of continuous improvement and learning within the team
participate in incident response efforts, conduct root cause analysis, and implement preventive measures to avoid future incidents
Maintain detailed and up-to-date documentation of system architecture, operational procedures, and incident reports

Required Technical and Professional Expertise

Pursuing bachelor’s degree in computer science or information technology (CIS/MIS).
Awareness and interest in site reliability engineering, DevOps, or a related field
Experience in cloud platforms (e.g., AWS, Azure, GCP), containerization technologies (e.g., Docker, Kubernetes), and infrastructure as code tools (e.g., Terraform, Ansible)
Experience in one or more programming languages (e.g., Python, Go, Java) for scripting and automation
Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues efficiently
Strong communication and leadership skills, with the ability to collaborate effectively with cross-functional teams

Preferred Technical and Professional Expertise

Familiarity with Hybrid Cloud technologies and strategy, including IBM’s OCP, Cloud Pak, and Services strategy, and how these elements bring value to clients and end users
Experience using telemetry and monitoring software

Finde heraus, wie es ist, bei IBM zu arbeiten.

Über den Geschäftsbereich

About Business Unit

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Life@IBM

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Unternehmenskultur

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Details zur Stelle

Location Statement

Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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