Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

• Design/architect software solutions to solve complex problems for backend components/distributed systems
• Exercise best practices in agile development and software engineering. Code, unit test, debug and perform integration tests of software components
• Develop software tools for automation, effective debugging, performance analysis and load/stress testing, recommend software solutions to improve the product.
• Participate in software design reviews, code reviews and project planning.
• Mentor and train other members of the team.
• Provide troubleshooting and technical advice for customers
• Provide technical leadership and guidance to customers that are geographically distributed
• Write and review documentation and technical blog posts.
• Produce coherent knowledge base articles to enable customers to resolve issues without further escalation
• Use technical and negotiation skills in collaboration with support operations/organizations to prioritize and diagnose problems to resolution
• Communicate action plans to the client or IBM representative as appropriate
• Recommend and implement new or improvements to existing tools, procedures, and processes
• Contribute to department attainment of organizational objectives and high client satisfaction

To be successful, you will need:

• Passion for handling technical challenges and be goal and results oriented
• Excellent communication skills and technical knowledge to advise and lead customers who are developing enterprise mobile applications
• Proven listening, detail-oriented thinking, and creative problem-solving skills
• Ability to work in highly collaborative global organization
• Be open to flexible schedule in development and support environment
• Good communication skills and ability to work with multiple team
• Agile development experience

What we look for:

• Hands on experience in Front End User Interface Development and programming Language (Go ,TypeScript, Node JS and React ) strongly preferred.
• BE/B Tech in Computer Science or relevant and 3+ years track record in development technical support or in a customer facing role working with enterprise software
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Required Technical and Professional Expertise

• Experience in Node.js, React, Redux, JavaScript, AngularJS, HTML, CSS .
• Skills with Test Tools such as Jest, Cypress, Codecept
• Experience in Agile development methodologies
• Experience with Docker and container orchestration technologies such as Open Shift Container Platform (OCP), Kubernetes
• Familiarity with cloud-based providers: IBM Cloud, AWS, Azure, google compute, etc. and their hosting tools and APIs
• Experience working with operating systems (Linux, RedHat Open Shift…etc.).
• Security experience – Familiarity with secure development and deployment best practices
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Deployment automation, experience with CI-CD tooling such as Jenkins
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Knowledge of Cloud and Cloud tools, microservices architecture
• Knowledge on CI/CD based development practice
• Skills with Test Tools such as Jest, Cypress, Codecept
• Good Problem Solving Skills
• Good Communication Skills – English
• Experience in Agile development methodologies
• Security experience – Familiarity with secure development and deployment best practices
• 3 or more years’ experience in similar role
• Excellent communication skills and technical knowledge to advise and help customers with problems

Preferred Technical and Professional Expertise

• Solid experience with OCP Native containers
• Scripting and deployment topology knowledge: python, shell, ansible, chef, puppet, etc
• Monitoring workloads through clouds (New Relic, Sysdig, Elasticsearch, Logstash, and Kibana)
• Cloud concepts around Auto-scale and auto-recover cloud components
• General IT security standards, principles, and compliances (ISO27k, SOC2, GDPR, PCI, etc.)
• Familiar with cloud infrastructure technologies: ArgoCD, Terraform, etc.
• Any cloud platform (AWS, Azure or IBM Cloud)
• Golang experience