Your Role and Responsibilities

• Monitoring the health of the IKS control plane and ensuring reliable operations
• Responding promptly to production issues and alerts
• Executing changes in the production environment through advanced automation
• Partnering with other SRE teams and program managers to deliver mission-critical services
• Supporting the development and enhancement of Platform-as-a-Service services
• Implementing and automating solutions that support IBM Cloud products
• Ensuring compliance and security integrity of the environment
• Collaborating with Engineering to troubleshoot and resolve production issues
• Providing technical escalation support for other Infrastructure Operations teams

Required Technical and Professional Expertise

• Expertise in Kubernetes architecture, including the latest features and security aspects
• Strong debugging skills in Kubernetes environments.
• Strong experience in programming with Python or Go, with demonstrated ability to develop and maintain complex codebases.
• Proficiency in network configuration and advanced monitoring solutions such as Prometheus, SysDIG, and Grafana
• Experience in hands-on administration of cloud infrastructure, particularly Kubernetes-based platforms.
• Skills in performance tuning and optimization of Kubernetes clusters, including resource quota management, scaling, and efficient use of underlying infrastructure.
• Understanding of network protocols (TCP/IP, HTTP, etc.) and network configuration tools (e.g., CNI) specific to Kubernetes environments.
• Deep understanding of Kubernetes security practices, including network policies, security contexts, role-based access control (RBAC), and the secure handling of secrets.
• Knowledge of automation and configuration management tools: Ansible, Salt, Chef,Terraform
• Strong Linux skills for managing services across a microservices platform
• Ability to implement robust incident management strategies and frameworks
• Experience in performance optimization of Kubernetes clusters
• Understanding of disaster recovery planning and high availability setups in Kubernetes environments
• Excellent written and verbal communication skills, with a willingness to take on call-out responsibilities
• Experience establishing and improving procedures within a mission-critical environment

Preferred Technical and Professional Expertise

• Hands-on experience with any one of cloud infrastructures (IKS, AWS, Azure, GCP) and integrating cloud services for storage, security, and databases
• Knowledge of Slack bot automations for infra/cloud maintenance and SRE-based automations
• Active participation in Kubernetes communities and forums
• Vendor management skills to ensure optimal service levels and cost control
• Ability to mentor and train teams on Kubernetes best practices and operational strategies