Software Support Engineer
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- Software Engineering
- Entry Level
Software Support Engineer
-
- Software Engineering
- Entry Level
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
A Software Support Engineer specializes in problem determination/problem source identification skills for software tools, utilizating technical and negotiation skills in collaboration with other support operations/organizations to priortize and diagnose problems to resolution. The responsibilities inclue the ability to communicate action plans to the customer or IBM representative as appropriate, recommend and implement new, or improvements to existing technical support tools, procedures/processes and contribute to department attainment of organizational objectives and high customer satisfaction.
Required Technical and Professional Expertise
- Looking candidates with experience in Z series
Preferred Technical and Professional Expertise
- 5+ years zSeries experience
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About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
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