CRM Dynamics 365 Customer Service developer

  • Infrastructure & Technology
  • Professional

CRM Dynamics 365 Customer Service developer

  • Infrastructure & Technology
  • Professional

Introduction
As an IBM Application Architect, you directly help clients transform their business  and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms.  You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.

Your Role and Responsibilities

Customization and Configuration: Customize and configure Dynamics 365 Customer Service applications to meet business requirements, including entity creation, form customization, and workflow automation.
Development: Write and maintain code using C#, JavaScript, and other relevant technologies to extend the functionality of the platform.
Integration: Work on integrating Dynamics 365 Customer Service with other systems and platforms, ensuring seamless data flow and user experience.
Troubleshooting and Support: Identify and resolve technical issues, provide ongoing support, and perform system upgrades to ensure optimal performance.
Collaboration: Collaborate with cross-functional teams, including business analysts, project managers, and end-users, to gather requirements and deliver effective


Required Technical and Professional Expertise
Extensive experience as a developer to be able to fulfill the role and responsibilities mentioned above.

Preferred Technical and Professional Expertise
Above mentioned key skills.

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About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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