Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities
In this exciting role, you will be responsible for the continued success and day to day operations of IBM MSS’s KSA Security Operations Center.

• You will lead, drive, and ensure client delivery for SOC services and will be responsible for the sustainment of the SOC functions in the larger Managed Security Services organization
• Have experience driving projects and personnel as a manager or higher-level Team Lead, as well as exposure to SIEM, EDR, SOAR, XDR and Threat Intelligence tools and concepts.
• You are a highly driven self starter who brings a sense of ownership and a growth mindset to our overall operations.
• Prior experience with SOC management functions like team management, shift/roster management, capacity planning, queue management
• Experience as a manager or Team Lead is required
  • 50% of the Time – Team management and process assurance/development
  • 20% of the time – Reporting and SLA review
  • 20% of the time – Incident Response & escalation function support and guidance
  • 10% of the time – Mentoring and training SOC staff

Required Technical and Professional Expertise

• Lead and manage a 24x7x365 Security Operations Center providing technical oversight.
• Responsible for driving execution of daily, weekly, and monthly metrics for statistical threats and KPIs
• Mentor and guide SOC Lead and Analysts and perform knowledge transfer to other teams as required
• Ensure that Standard Operating Procedures are being created and followed by the team
• Creation of reports, dashboards, metrics for SOC operations and presentation(s) for Internal & External stakeholders.
• Ensure compliance to Service Level Agreements (SLA), process adherence and process improvisation to achieve operational objectives and mitigate threats.
• Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring.

Preferred Technical and Professional Expertise

• Familiar with local KSA regulations & mandates from NCA, CITC and SAMA including the NCA MSOC National Policy & Regulatory Framework
• CISSP or other industry recognized security certifications like SANS GSOC, GMON, GSOM, GCIH
• Experience in a Global/Regional Managed Security Services environment is a plus