Introduction
A career in IBM Software means you’ll be part of a team that transforms our customers challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive

Your Role and Responsibilities
As a DevOps + Site Reliability Engineer you will work in an agile, collaborative environment to build, deploy, configure, and support services in the IBM Cloud. Your responsibilities will encompass the design and implementation of innovative features/automation, fine-tuning and sustaining existing code for optimal performance, uncovering efficiencies, supporting adopters globally, and driving to deliver a highly available cloud offering within IBM Cloud Security Services.
In this role, you will be implementing and consuming APIs in the IBM cloud infrastructure environment while configuring integrating services. You will be a motivated self-starter who loves to solve challenging problems and feels comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.
Your primary responsibilities include:

• Contributing to new features and improving existing capabilities or processes while relentlessly troubleshooting problems to deliver.
• Practice secure development principles supporting continuous integration and delivery leveraging tools such as Tekton, Ansible, and Terraform
• Orchestrate and maintain Kubernetes/OpenShift clusters to ensure high availability and resilience
• Collaborate across teams in activities including code reviews, testing, audit support, and mitigating issues.
• Continuously improve code, automation, testing, monitoring and alerting processes to ensure proactive identification and resolution of potential issues.
• Lead or contribute to the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes
• Participate in on-call rotation and lead or contribute to the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes

Required Technical and Professional Expertise

• 1-3 Years Experience delivering code and debugging problems.
• 1-3 Years Experience in SRE, DevOps or similar role
• A strong preference for collaborative teamwork
• A rigorous approach to problem-solving
• Experience with cloud computing technologies
• Programming skills – scripting, Go, Python, or similar
• Hands-on experience with Container technologies: Kubernetes (IKS), RedHat OpenShift, Docker, Rancher, Podman
• Proficient with automation tools and CI/CDs

Preferred Technical and Professional Expertise

• Strongly preferred experience in working with production Kubernetes/OpenShift environments.
• Excellent Git skills (merges, rebase, branching, forking, submodules)
• Experience with Tekton, Ansible, Terraform, Jenkins
• Experience with Rust, C/C++, or Java
• Experience using, configuring and troubleshooting CI/CDs
• Excellent record of improving solutions through automation
• Experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Kibana, Sysdig, LogDNA).
• SQL or Postgresql experience