Technical Support Professional

  • Infrastructure & Technology
  • Entry Level

Technical Support Professional

  • Infrastructure & Technology
  • Entry Level

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

  • System Administration: administering and Managing mainframe operating systems, such as IBM z/OS, ensuring they run efficiently and securely.
  • Software Installation and Configuration: Installing, configuring, and maintaining software applications and utilities on the mainframe system, ensuring compatibility and optimal performance.
  • System Monitoring and Performance Tuning: Monitoring system performance, identifying bottlenecks or areas for improvement, and implementing optimizations to enhance overall efficiency and reliability.
  • Security Management: Implementing and maintaining security measures to protect the mainframe system from unauthorized access, data breaches, and other security threats.
  • Backup and Recovery: Developing and implementing backup and recovery procedures to safeguard critical data and ensure business continuity during system failures or disasters.
  • Troubleshooting: Diagnosing and resolving technical issues and system errors, independently or in collaboration with other IT personnel or vendors.


Required Technical and Professional Expertise

  • Several years of experience as a Mainframe System Administrator on Operating Systems such as z/OS.
  • Responsible, independent, organized, and detail-oriented with strong problem-solving skills.
  • Excellent written and oral communication skills (English, Hebrew).
  • Highly motivated team player, ready to collaborate with others to get things done.


Preferred Technical and Professional Expertise

  • BSc/MSc in computer science/engineering.
  • Growth mindset, strive to learn new things and gain experience.

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About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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