Onboarding Engineer

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The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

Your Role and Responsibilities

– Translating the technical project and customer requirements into activities aiming to take over full maintenance responsibility of cloud environments;
– Setting up cloud infrastructure monitoring and alerting;
– Implementation of dedicated automation tooling for patching and backup;
– Gathering and understanding of non-stardard requirements, resulting in additional implementation tasks for successful service adoption;
– Cooperation with Process Owners, Customer Success Managers and external Customers to ensure there is a common level of understanding and all expectations have been considered prior to service adoption;
– Creation, in cooperation with Cloud Architects, of the Operational Runbooks;
– Configuration of Access Checker;
– Rundeck automation tool set-up.

Required Technical and Professional Expertise

– Deep hands-on experience in production infrastructure environment;
– Previous experience working with at least one public cloud provider (AWS, Azure and/or


– Experience creating technical documentation;
– Previous experience implementing automation tooling;
– Wide understanding of how monitoring and alerting systems are configured;
– Excellent mediation, communication and negotiation skills;
– Excellent english skills (at least B2);
– Ability to understand business context and setup priorities.

Preferred Technical and Professional Expertise

– Previous experience in a similar role;
– Previous experience in infrastructure maintenance operations;
– Previous experience working in a multicultural working environment.

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.