Oracle Cloud Consultant – CX

  • Calgary

    Halifax

    Fredericton

  • Consulting
  • Professional

Oracle Cloud Consultant – CX

  • Calgary

    Halifax

    Fredericton

  • Consulting
  • Professional

Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients’ business environment and achieve business results.

Your Role and Responsibilities

In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your roles & responsibilities:

As an Oracle Cloud Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM’s offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.

You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value.

Your primary responsibilities include:

  • Leadership in SAP Development: Lead the development team for new SAP installations and improving solutions.
  • Global Collaboration and Support: Collaborate and support global delivery members over technical and administrative features.
  • Continuous Improvement Advocate: Work within a continuous improvement framework, challenging ideas and finding solutions to problems


Required Technical and Professional Expertise
A minimum of three (3) years of demonstrated experience as a Configuration Specialist with
Oracle Fusion Cloud/Oracle sales and service in a complex environment. This experience must include:

  • Experience in implementing Sales Force Automation modules
  • Experience in configuration of Oracle Fusion Cloud
    Experience in business and technical requirements analysis, elicitation, modeling through a
    CRM lens verification, and methodology development
  • Experience in prioritizing and managing multiple tasks simultaneously, working in a team
    environment, and managing projects and
  • Experience in utilizing requirements and best practices for data migration from other
    products to Oracle Fusion Cloud.

The following skills and abilities:

  • A strong customer service orientation
  • Excellent verbal and written communication and presentation skills and the ability to
    interact professionally with a diverse group of executives, managers, and subject matter experts
  • Demonstrated ability to work in a dynamic environment, establish priorities, and meet tight deadlines
  • Ability and experience working in a team environment and
  • Excellent interpersonal, analytical, and creative problem-solving skills

Government considers the following experience as an asset:

  • Certification in Oracle Fusion Cloud is an asset
  • Specifications with the API of Oracle’s Fusion Cloud
  • Knowledge on Oracle Fusion Cloud integration with MS Outlook is an advantage
  • Knowledge/experience with Oracle Eloqua
  • Experience working with government organizations
  • Experience working in an Agile environment and
  • Experience with MS Azure DevOps


Preferred Technical and Professional Expertise

Want to know what it’s like to be an IBMer?


About Business Unit

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.


Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?


About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.


Location Statement

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.


Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Key Job Details

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