UX Design Lead

  • Design & UX
  • Professional

UX Design Lead

  • Design & UX
  • Professional

Introduction
We are seeking a talented and experienced UX Design Lead with a proven record of delivering irresistible solutions, which address customers’ most challenging business problems and opportunities.

The best candidate will have experience collaborating effectively with a cross functional team in agile and lean delivery methodologies. They should also be able to demonstrate leadership, technical curiosity and tenacity, to partner with some of the leading technologists in the field of cloud and cognitive computing, to design products that are modern and user-friendly.

If you have over 6 years of experience in creating impactful design solutions, and have the leadership skills to foster a high-performing team, we’d love to hear from you.

Your Role and Responsibilities

As a UX Design Lead in IBM Automation, you will:

  • Lead and mentor a team of designers, ensuring high-quality output and supporting professional growth.

  • Deliver, review, and critique the UX Designs of a multi-skilled design team to ensure effective and rich designs (great interaction, supreme visual styling, consistent and appropriate use of voice and tone, etc).

  • Work with UX Designers, visual designers, researchers and product managers to understand user’s needs and behaviours for the industries in which they work.

  • Participate in and lead lean UX activities (in person and remote) in an Agile environment such as user/design research, interviews and workshops.

  • Analyze and synthesize the findings; distilling the inherent complexity in the user’s experiences and identify the right problems to solve.

  • Translate findings into usable, useful, effective and efficient user experiences.

  • Clearly and quickly deliver ideas to cross-functional teams.

  • Provide information verbally and visually through low and mid-fidelity renderings (starting with paper and pencil/whiteboard) and clickable prototypes.

  • Test and validate working hypothesis with users through usability testing of wireframes, clickable prototypes and published product, and participate in design critique.

  • Work with Visual Designers and Developers to bring concepts to life while maintaining UX best practices.

  • Work on quality assurance to address any issues.


Required Technical and Professional Expertise

  • 6+ years of experience in UX design, with at least 2 years in a leadership or management role.

  • Strong portfolio showcasing design work across various digital platforms (web, mobile, etc.).

  • Expertise in wireframing and prototyping tools such as Sketch, Figma, Adobe XD, or similar.

  • Experience with conducting user research, usability testing, and data-driven design decisions.


Preferred Technical and Professional Expertise

  • Passion for mentoring and fostering a creative, user-centered design culture.

  • Experience with Agile or Lean methodologies

  • Familiarity with web and mobile development technologies.

  • Understanding of analytics and data-driven design.

  • Experience working with enterprise software.

  • Data visualization skills.

Want to know what it’s like to be an IBMer?


About Business Unit

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.


Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?


About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.


Location Statement

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.


Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Key Job Details

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