Order to Cash Subject Matter Expert

Quezon City, PH
Project Management
Professional

Order to Cash Subject Matter Expert

Quezon City, PH
Project Management
Professional

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities

Role Description

Guide the development of technical solutions for the client’s business
Evaluate organizational needs and recommend suitable technical solutions
Oversee the development, testing, and implementation of software solutions and/or projects
Evaluate organizational needs and pioneer the development of technical solutions and/or transformation
Improve organizational efficiency by applying expert knowledge to resolve complex challenge

Role Responsibilities

Deployment of process control framework
Documentation of end-to-end process operating procedures
Perform end-to-end process mapping and propose solutions to eliminate non-value add activities
Collaborate with client COE on process priorities
Drive culture of improvement and innovation amongst IBM delivery team
Identify transformation projects that will take process to best in class
Drive process standardization, simplification and automation
Benchmark performance / Maturity Assessment against industry on regular basis
Provide inputs on tasks that could be centralized based on COE model

Required Technical and Professional Expertise

College Graduate – Business Administration, Master of Business Administration (MBA)
Six Sigma Black Belt professional certification, or similar is a plus
5 to 10 years of experience working in the relevant area of expertise
Advanced knowledge of business operations and project management
Advanced ability to recommend and implement solutions for cross-functional projects
Leadership and mentorship abilities to introduce and implement technical solutions
Excellent record keeping and above average writing and communication skills

Preferred Technical and Professional Expertise

Preferably at least 10 years of experience in Order to Cash
Experience in designing and implementing CI or transformation projects in OTC
Adept in systems (SAP, Getpaid/ARCollect)

Want to know what it’s like to be an IBMer?

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Other Relevant Job Details

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Key Job Details

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