Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

As an IBM Consulting intern, you will work with the latest technologies and collaborate with team members to create real impact for our clients and the greater world. You will have the opportunity to bring innovative ideas forward, put your transferable skills to work, and develop and learn new skills that will support your career growth. During your internship experience, you will have the opportunity to:

• Work alongside a global community of 6000+ interns and meet other IBMers during networking events, special team events and career development activities
• Grow your skills through a combination of education platforms, and receive career guidance from your manager, coach, and mentor to get everything you need to shape the start of your career
• Learn about a client’s industry, tackle new challenges, and learn about how their business and technology intersect
• Participate on a consulting project or initiative and experience first-hand how we help transform our clients business

A HR Process Delivery Specialist agent is responsible for the timely and accurate processing of transactions, related to Front Office and Back Office tasks, inputs and/or processes needed to achieve contractual SLA/KPIs and client expectations. They must ensure to follow all process controls defined in each process. They assume additional responsibilities as assigned Enter and/or update data accurately and comply with SLA.

Required Technical and Professional Expertise
Fluent Portuguese, Spanish Has data processing skills including use of excel spreadsheets, reports, and databases. • Has strong organizational, priorization and excellent time management skills. Focuses on individual/team/department and operational objectives developing professional effectiveness and efficiency. • Maximizes customer satisfaction for the countries supported

Preferred Technical and Professional Expertise
Fluent English Has excellent communication skills, both verbal and written. Has excellent interpersonal skills and the ability to build effective networks. Ability to drive simple tasks/reports/transactions for resolution purposes. Works individually and/or as a team member, to set work priorities within well established procedures or objectives