Internal Sales Specialist – offshore

Bangalore, IN
Enterprise Operations
Professional

Internal Sales Specialist – offshore

Bangalore, IN
Enterprise Operations
Professional

Introduction
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

We are looking for a highly motivated individual with a passion for establishing prospect relationships, driving sales, and delivering outstanding client experiences. This role on the Strategic Referrals Partner (SRP) program involves supporting sales and coordinating business development projects using MS Office, Salesforce, email and project management tools and facilitating sales operations and onboarding processes. This role also will help to manage reporting for sales and new client experience.
As an internal sales specialist, you will have direct interaction with stakeholders on the SRP team and the Growth organization, with limited interaction with prospects and clients.

Partner with SRP team stakeholders including the program manager, Senior Editor, Regional Vice Presidents (RVPs) and financial advisors to deliver financial planning, business growth and exit planning services.
Entering prospect and lead information accurately in Salesforce after reviewing and confirming data accuracy (name spelling & contact information).
Continually updating the opportunities information in Salesforce to ensure accuracy for tracking and reporting. Provide SRP pipeline updates and monthly reporting to the executive team.
Enter and update information in Salesforce for new prospects, leads and opportunities. Monitor alerts and remind advisors of any action needed on their part.
Coordinate, schedule and post email and social communications contacts before and after partner events.
Assist in managing online assessment activity by prospects and clients. Send regular email nurture communications regarding assessments.
Schedule and follow-up activities after partner events to build awareness and encourage prospects to set meetings.
Send nurture emails to leads as appropriate on a regular schedule using Marketing Cloud or Advisor Marketing Platform (AMP). Appropriate templates and messaging will be provided.
Become familiar with key analytics for content assets and email performance, and social media. Provide clear and consistent reporting on SRP channel performance.
Partner editorial and content team to ensure SRP assets are accurate, timely and readily available to stakeholders. Submit content assets to compliance and brand reviews as needed.
Support SRP colleagues in their job functions as needed.
2 to 3 years of prior marketing experience

Required Technical and Professional Expertise

Ability to speak, read, write and edit proficiently in US business English.
Highly organized, able to prioritize work and manage projects and assignments independently.
Strong attention to detail
Comfortable with aggressive deadlines and shifting priorities.
Self-starter able to work independently with limited supervision.
Experience in the following tools and platforms: Microsoft Office, scheduling software, Salesforce (or similar CRM system), email and social media.
Experience delivering high-quality communications and reporting to business stakeholders.
Able to work within a team project management system (Wrike).
Salesforce (Marketing Cloud)
Microsoft Word, Excel and PowerPoint
Microsoft Teams
Wrike (Project Management)
Google Analytics, including Looker
Delivery Site: Bangalore, five days per week (M – F) onsite (no hybrid)
Hours: 3:00 pm to 12:00 midnight IST

Preferred Technical and Professional Expertise

None

Want to know what it’s like to be an IBMer?

About Business Unit

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet.
Your Life @ IBM:
In a world where technology never stands still, we understand that dedication to our clients’ success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our employees are growth-minded, always staying curious, open to feedback, and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Interested? Then let’s talk.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Other Relevant Job Details

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Key Job Details

Apply now

Don’t see a fit at this time?

Don’t worry. Join our Talent Network and get notified about the latest opportunities.

Join Talent Network >