Payroll Operations Manager

Multiple Locations See All

Herndon

Bethesda

Alexandria
Consulting
Professional

Payroll Operations Manager

Multiple Locations See All

Herndon

Bethesda

Alexandria
Consulting
Professional

Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
We are seeking an experienced Payroll Operations Manager to lead payroll operations within a federal consulting environment. This role will manage complex payroll processes, ensure compliance with federal regulations, and drive continuous improvements to enhance service delivery. The ideal candidate will have a deep understanding of federal payroll systems, operational excellence, and team leadership, with a proven ability to work in a consulting environment. As a Payroll Operations Manager you will be responsible for the implementation, delivery and direct all aspects of Payroll Operations for federal agencies . This role will include oversight over implementation, testing and our O&M support team, aligning to industry best practices for Payroll processes and procedures, and the enforcement of the overall governance model for payroll operations. You will design short term and long-term strategies for continuous improvement in supporting operations for our agencies.

Required Technical and Professional Expertise

Proven leadership experience managing teams in a consulting or service-oriented environment.
Experience leading medium to large sized projects of moderate or greater complexity, involving multiple customer stakeholders and a distributed, cross-functional team
Demonstrated experience managing large-scale HR or shared services projects
Excellent customer relationship management skills including effective oral and written communications
Strong analytical and problem-solving skills
Engage with client stakeholders and customers to determine appropriate process improvements, 10+ years
Capacity and willingness to learn complex business rules and apply them to system processes and support, 10+ years
Lead payroll operations center
Agile management experience
Federal HR and talent transformation expertise
Development of business case and multi-year strategy improvement roadmaps
Experience in implementing large scale payroll transformation projects from end-to-end (requirements gathering to post implementation)

Preferred Technical and Professional Expertise

Project Management Professional (PMP) Certification
Knowledge of compliance and regulatory requirements, particularly in government or public sector environments.
Familiarity with standards like Section 508 accessibility compliance and data privacy regulations
Expertise in payroll systems like Workday, PeopleSoft, or SAP, and experience with cloud-based technologies.
Experience working in a matrixed organization, handling complex client engagements.

Want to know what it’s like to be an IBMer?

About Business Unit

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Other Relevant Job Details

Location Statement

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

– Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being.
– Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs.
– Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.
– Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
– Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Key Job Details

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