As a User Experience Designer at IBM Cloud, you will create human-centered experiences by designing the structural and informational foundation for products, services, and systems. You will facilitate the delivery of all elements, interactions, and decisions that add value to the user experience of IBM Cloud products. You’ll join IBM Studios Bangalore, where we work in a hybrid environment and spend 3 days per week in office to collaborate, learn from each other, and build our design community.

What you’ll do

• Work with UX researchers to test concepts with users and integrate findings into the design direction through low and high fidelity mock-ups, patterns, prototypes and development-ready specifications
• Analyse and creatively solve complex user problems through user interface design, providing a usable, intuitive, efficient experience that has high standards in functionality and aesthetics
• Design information architecture, interactions, content, and navigation throughout the product experience, leveraging IBM’s well-established design systems to create consistent, delightful client experiences
• Collaborate with cross-functional teams and multiple stakeholders, including product management, engineering, sales, marketing to craft UX solutions that aligns with business objectives and user needs
• Champion agile and design thinking methodologies and successfully manage projects from start to completion with minimal oversight
• Guide more junior designers and participate in UX reviews, critiques and guilds to help develop more effective and rich designs in our community
• Demonstrate committed and respectful collaboration between members of cross-functional teams and be part of promoting a positive team culture and work environment
• As a UX designer, you might expect your week to look something like this: 75% product design (product, storytelling, & presentations), 15% coordination and learning (meetings & critique) 10% project management

Required Technical and Professional Expertise

• Bachelor’s degree in design (such as HCI, Interaction Design, Web Design, Graphic Design or related field), or Computer Science
• 2+ years of experience in UX or visual design
• A portfolio of work samples that demonstrate an understanding of user-centered design, interaction design, visualizations of complex experiences such as flows, scenarios, personas, etc. (any fidelity) and demonstration of delivering exceptional user-centered outcomes to market
• Mastery of design and prototyping tools such as Figma
• Strategic thinking with ability to untangle complex information and share it across teams in a digestible format, aligning design goals with business goals
• A drive to embrace technical domains and explain the problem space
• Solid understanding of fundamental design principles (typography, layout, grid systems, hierarchy, colour, composition)
• Experience in leading agile practices, design thinking and influencing projects through human-centered design principles
• Excellent communication and storytelling skills in English
• Ability to work from the office in Bangalore 3 days per week

Preferred Technical and Professional Expertise

• Advanced Degree in Design (such as HCI, Interaction Design, Web Design, Graphic Design or related field), or Computer Science
• 4+ years of experience in design
• Experience in B2B Cloud computing design
• Familiarity with enterprise design systems and accessibility standards
• Experience in applying user research to guide design decisions
• Desire to make the best products in the industry hands-down
• Infectious curiosity — always looking for opportunities to learn new things
• Self-motivation, an open mind and a sense of humor