Storage Technical Support Engineer
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- Infrastructure & Technology
- Professional
Storage Technical Support Engineer
-
- Infrastructure & Technology
- Professional
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
As a member of the Storage Products Global Support Team, your primary role is to handle maintenance support for storage product issues.
Communication in both Japanese and English is important key for this position.
* Diagnose storage-related issues for worldwide customers
* Provide customer support, adjust maintenance work hours, issue maintenance instructions to IBM technical staff, and handle part orders and case closures
* Respond to internal and external inquiries with QA Collaborate closely with global product development teams to quickly and accurately restore operations and support the continued success of customers’ businesses.
Required Technical and Professional Expertise
- Fluency in Japanese and English (Please provide your CV in Japanese with your application)
- Working in IBM office 3days per week
- Knowledge for IT hardware or network
Preferred Technical and Professional Expertise
Quer saber como é ser um IBMista?
About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
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