System Service Representative Connecticut
-
- Infrastructure & Technology
- Entry Level
System Service Representative Connecticut
-
- Infrastructure & Technology
- Entry Level
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client’s IT operation.
Your Role and Responsibilities
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client’s IT operation.
Required Technical and Professional Expertise
- This role requires candidates to have a valid driver’s license and a reliable vehicle.
- Have experience in Customer Service & Customer Interaction Have basic computer knowledge (e.g., knows what a hard drive, RAM, memory DIMM, IP address)
- Can demonstrate mechanical aptitude, and given the appropriate tools follow instructions to perform a repair or replacement (e.g. follow the instructions of a hardware maintenance manual to successfully complete a repair/replacement)
- Problem solving skills
Preferred Technical and Professional Expertise
-
Prior experience in field repair of computer or mechanical equipment
Quer saber como é ser um IBMista?
About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Detalhes importantes do cargo
Não encontrou uma oportunidade para este momento?
Não se preocupe. Junte-se à nossa Rede de Talentos e receba notícias sobre as últimas oportunidades.
