Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Your Role and Responsibilities
Develop business process training using the methods:
– Quick reference guides
– Instructor-led training / Virtual instructor-led training
– Web-based training

• Ensure new business process procedures are incorporated in training courses
• Communicate and clarify course content with business process team
• Revise training materials according to review process
• Review and refine work instructions developed by the business process teams
• Assist in identification of training environment requirements
• Perform data load into training environment and set up tables and required master and transactional data for exercises and case scenarios
• Test exercises for usability purposes
• Educate, train and coach instructors
• Deliver training to the organization (if required)
• Report work progress to training leads and training manager

CICNA_24
IBMCICSAP

Required Technical and Professional Expertise
– Training Content Developer (3-5+ years’ experience)
• SAP Training & Training Material Development experience
• Familiar with SharePoint, Access, Skype, Virtual Training a plus

Preferred Technical and Professional Expertise
• Instructional Design
• Ability to work alone or with minimum supervision
• Consistent communication with IBM and project team
• Training development (Instructor Led, eLearning, etc.)
• Exposure to ERP systems
• Good time management
• Ability to meet deadlines
• Detail oriented