Introduction
IBM WatsonxOrders mission is to deliver advanced conversational technology solutions targeting
retail and restaurant customers. We are focused on using state-of-the-art Machine Learning, AI,
and related technologies along with IBM’s unparalleled scale to completely transform the
customer experience!

Your Role and Responsibilities
We are looking for a Python Back-end Engineer to support the development of an edge Artificial
Intelligence (AI) product. This engineering role presents the opportunity to work at the
intersection of audio hardware, deep learning, and edge infrastructure while collaborating with
a dynamic team and helping enable one of the largest deployments of brick-and-mortar AI
technology.

The core responsibility of this role is to support the development of efficient, modular, reliable
and scalable AI Voice Agent that is deployed at quick service restaurants. The back-end work
focuses on core logic of the AI product, microservices, distributed processing, telemetry, and
scalability of a product and platform that will reach 10s of millions of customers per day.

Responsibilities:

• Develop and maintain core Voice Agent application services and frameworks.
• Addition of support for natural languages to the Voice Agent capabilities.
• Own core AI applications and related tooling, focusing on the system’s integration,
configuration, lifecycle and event management
• Enable modular, testable and scalable deployment through continuous, incremental
refactoring of core applications
• Keep and push for the high bar of development best practices: test coverage, design
patterns, documentation and self-documenting code
• Address core design and stability issues across the stack and platform
• Educate engineering teams on standard methodologies, and where possible, automate
enforcement and migrate existing code to ensure compliance

Required Technical and Professional Expertise
• 8+ years of experience in Linux environments with good understanding of Linux
processes.
• 8+ years of professional experience developing back-end/server technologies in Python
• Strong command over Data Structures and Algorithms. Deep understanding of
Computer Science Fundamentals.
• Strong experience in high performance, server and service programming, e.g.
distributed, multi-threaded programming writing network clients and coordinating high
throughput inter-process communication
• Quick learner

Preferred Technical and Professional Expertise
• Experience in containers- and Kubernetes-based development.
• Experience with audio processing and streaming.
• Experience with software cloud scaling and performance optimization.
• Experience in shell scripting and cross-language system development.
• BS degree in Computer Science, similar technical field, or equivalent experience.

What we offer:

• Working for a top 5 IT company according to Forbes 2022 best employers ranking
• International and prestigious projects
• Highly skilled teams of experts
• Wide range of IBM trainings and certificates
• Unlimited access to Udemy, Harvard Business Review, Safari O’Reilly, getAbstract, IBM AI Skills Academy
And what is more:
• Contract of employment
• Competitive compensation – salary range, depending on your skills and experience
• Private medical care and life insurance
• Employee Assistance Program
• Sport, charity & other networking groups
• Summer / winter camps for children
• Discounts with IBM employee badge
• Referral Bonus Program
• Home office option
• No dress code