System Support Representative – RTP

  • Infrastructure & Technology
  • Professional

System Support Representative – RTP

  • Infrastructure & Technology
  • Professional

Introduction
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services.  Sound pretty important?  Absolutely!  You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client’s IT operation.

Your Role and Responsibilities
.The candidate will be responsible for hardware repairs of laptops and PCs along with printer repairs. The repairs will occur at numerous locations either business oriented or in personal homes. Candidate must have own vehicle and current driver’s License. Candidate should also have knowledge of computers and printers . Weekend and night work could be required.

Required Technical and Professional Expertise
Candidate should have knowledge of computer repairs and basic knowledge of Printers. Candidate must have a valid driver’s license and have an operational vehicle due to travel in the immediate area is 100%, High school education and trade school training minimum. Education can be flexible with experience.

Preferred Technical and Professional Expertise
Candidate must have excellent communication skills, along with training or experience in hardware repairs of laptops/PCs and printers. The candidate will also be team oriented and willing to help others as needed.

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About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

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